Shipping Policy

We ship worldwide so that every woman can wear Vivia — wherever she is.

Free Shipping

Region	Free Shipping Threshold	Delivery Time
European Union	Orders over €70	3–6 business days
United Kingdom	Orders over €70	4–7 business days
Rest of World	Orders over €120	7–14 business days

Standard Shipping Rates

Region	Rate	Delivery Time
European Union	€4.99	3–6 business days
United Kingdom	€6.99	4–7 business days
United States & Canada	€9.99	7–12 business days
Rest of World	€12.99	7–14 business days

Express Shipping

Express delivery (2–3 business days within Europe) is available at checkout for an additional fee.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a shipping confirmation email with tracking information once your order is dispatched.

Tracking Your Order

Once dispatched, you'll receive a tracking number by email. Use this to follow your parcel's journey on our courier's website.

Customs & Duties

For orders shipped outside the European Union, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping fees.

Lost or Delayed Parcels

If your order hasn't arrived within the estimated timeframe, please contact us at hello@vivia.style and we will investigate with our courier partner.

Questions?

Email us at hello@vivia.style — we're here to help.