Terms & Conditions

Last updated: May 2025

Please read these Terms & Conditions carefully before placing an order with Vivia. By using our website or placing an order, you agree to these terms.

1. About Us

Vivia is a European womenswear brand. For any queries, contact us at hello@vivia.style.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes — colours may vary slightly due to monitor settings and natural linen variation.

3. Pricing

All prices are displayed in your local currency and include VAT where applicable. We reserve the right to change prices without notice. The price you are charged is the price shown at the time of order confirmation.

4. Orders & Payment

By placing an order, you make an offer to purchase the product. We reserve the right to decline orders. Payment must be completed at checkout. We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely.

5. Delivery

We aim to dispatch orders within 1–3 business days. Delivery times vary by destination. See our Shipping Policy for full details. We are not responsible for delays caused by customs or postal services.

6. Returns & Refunds

We offer free returns within 30 days of delivery for unworn, unwashed items in original condition. See our Refund & Returns Policy for full details.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Vivia and protected by copyright. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Vivia shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the value of your order.

9. Governing Law

These terms are governed by the laws of the European Union and the country in which Vivia is registered. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

10. Changes to These Terms

We reserve the right to update these terms at any time. Changes take effect immediately upon posting. Your continued use of our website constitutes acceptance of the updated terms.

Contact

Questions about these terms? Email us at hello@vivia.style.